Frequently Asked Questions

As of 27.01.2019, all taxes (including internet) were included in the ticket.

For this reason, you are responsible for choosing the tax type in the tickets you will receive from our website www.filodenizcilik.net.

There is no extra charge in the ports for passengers. For vehicles, you can pay an additional fee for your compulsory traffic insurance and the Ordino for entry to Cyprus.

Yes, you can travel with ID due to the agreement between Turkish Republic and TRNC.

The passport is only required if you are a vehicle driver. (border crossing certificate for soldiers) However, you must not pass the tourist visa period given in the country entrance.

The drivers who will exit from TRNC with their vehicles with them;

  1. Applicable Passport (for civilian passengers) OR border clearance certificate (for military personnel)
  2. International Exit Permit "(For TRNC license plates) OR Provisional Entry Document - G104" (For TR and Foreign Plates) (Generally yellow or pink colored document)
  3. A valid Power of Attorney issued to the driver from the vehicle owner If the drivers of the vehicles do not own a vehicle.
  4. Issued ordino by the Filo Shipping
  5. Keep the documents Compulsory Traffic Insurance (also you can get it the port of Turkey) in Turkey
  6. Turkey Customs and Ministry of Commerce issued by the "Passenger's Guide for Foreign License Vehicles" https://www.gtb.gov.tr/data/5b18ee1cddee7dcde0ea38e0/YABANCI%20PLAKALI%20KARA%20TA%C5%9EITLARI%20%C4%B0%C3%87%C4%B0N%20YOLCU%20REHBER%C4%B0.pdf.
  7. Useful link. http://www.mfa.gov.tr/araclarla-ilgili-hususlar.tr.mfa

The drivers who will exit from TC with their vehicles;

  1. Applicable Passport (for civilian passengers) OR border clearance certificate (for military personnel)
  2. A valid Power of Attorney issued to the driver from the vehicle owner If the drivers of the vehicles do not own a vehicle.
  3. Issued ordino by the Filo Shipping
  4. TRNC Compulsory Traffic Insurance(also you can get it the port of TRNC)
  5. You must meet the necessary conditions for TRNC Customs Legislation. To verify that you have met these terms http://www.gumruk.gov.ct.tr/maliye/f?p=2004:300:0::NO adresindeki iletişim numaralarından bilgi alabilirsiniz.
  6. Useful link. http://www.mfa.gov.tr/araclarla-ilgili-hususlar.tr.mfa

Your pet can travel with you if necessary transport conditions are provided. For the moment we do not charge any fee. You should review the legal regulations in your country of destination from the links below.

  1. http://veteriner.gov.ct.tr/KarantinaQuarantine - KKTC
  2. http://ggm.gtb.gov.tr/data/51e93abf487c8e3dc0903f51/YOLCU%20REHBER%C4%B0%20(RES%C4%B0ML%C4%B0).pdf - TC

Children under the age of 18 who will travel with an ID should have both parents. If both are absent and the child is traveling alone or with someone else, both of them need to be immigrated.

The temporary entry document issued by the Customs Authority at the entrance to the TRNC for Turkey and foreign-plated vehicles (g104). This document may be of different color (pink, blue). In this document, the duration of your vehicle as a tourist in the TRNC is determined by the Customs Agency. You are deemed to be penalized for each passing day (currently 4 TL) and you cannot leave your vehicle without paying this penalty. You can apply to the Nicosia Customs Directorate to extend the stated period.

As stated in Article 3 of the rules and conditions section, tickets are private and cannot be transferred to another person. However, in exceptional cases, the transfer of the port owners is carried out with the written approval of the ticket holder.

As Filo Denizcilik, we inform all of our passengers by phone or voice call via telephone numbers registered in the system. All our passengers have to do is to provide a phone number which they actively use during the ticket sale and to make sure that this line is active on the day of the cruise. For additional information, you can reach us from our phone numbers on our website. www.filodenizcilik.net

Tickets received from the port or other agencies are canceled or converted into an open ticket with the written approval of the ticket holder. The penalties are listed in the Rules and Conditions section of your ticket.